Parts & Services

Normet’s global Parts & Services offering is designed to keep your equipment running at peak performance throughout its lifecycle. With decades of underground expertise, our service teams deliver fast, reliable support, training, and maintenance. Backed by a worldwide logistics and parts network, we help you reduce downtime, extend equipment life, and ensure safe, productive operations in mining and tunnelling environments.

Normet Safety

Normet is an innovative and fast growing technology company offering continuous improvement for mining processes and underground tunnelling. Safety and reducing risk is one of our most important values. Our goal is to sustain increase safety, productivity, and profitability. We offer complete technical solutions that create value through saving costs, and shortening process cycle times. Our solution is developed considering the welfare of people, the impact to the environment and is the foundation of the “Normet Way of Working”. At Normet, safety is our priority and ensures no one passes a risk without corrective actions.

Normet Service Offering

Normet is committed to service its customers all over the world. We provide service for a single machine to your entire fleet. Normet service offering consists of many different products from delivery of parts and training to fleet performance agreements.

Normet Service Offering

Onsite Services

Normet’s Onsite Services are designed to keep your underground equipment operating at peak performance—right where you need it. From health checks and preventive maintenance to expert supervision and training, our field teams help reduce downtime, extend equipment life, and improve safety. With Normet onsite, you can focus on your core operations while we ensure your fleet runs efficiently and reliably.

Normet genuine spare parts group header banner

Genuine Parts

At Normet, thanks to decades of experience in manufacturing mining and tunnelling equipment, we fully understand your business. As a leading global OEM, we are committed to providing a total solution to your spare parts needs. Of course, all our spare parts are manufactured to the highest possible standards to help maintain the safety and profitability of your projects.

Rentals

Avoid large capital investments while meeting your production goals. Normet Rentals offers flexible, cost-effective access to high-performance mining and tunnelling equipment—backed by full process support.

Upgrades and Modifications

With decades of experience in mining and tunnelling equipment, Normet delivers upgrade and modification solutions that enhance performance, safety, and adaptability to evolving operational needs.

Remanufacturing

Extend the life of your fleet with Normet’s remanufacturing solutions—engineered to restore performance, reliability, and value.

Digital Solutions

Drive smarter operations with Normet’s digital solutions—Connectivity, Analytics, Store, Portal, and Remote Monitoring—designed to boost productivity, visibility, and control.

Normet person and customers servicing sprayer

Service Agreements

We at Normet have developed a unique Service Concept which offers a fit for purpose solution to manage Customer fleet and guarantee the availability and agreed cost. This through life service concept offers transparency to your life cycle cost, annual operational budget and fleet uptime.

Normet Training Solutions

We provide training for the entire Normet product range including mining and tunnelling process and applications

Global Service Center Network

Our services are available from our 43 Normet locations in 28 countries, as well as from our extensive distribution network. Normet’s global distribution network and local distribution centres, supplies parts quickly and reliably. We service our customer’s fleet through our service centres including rebuild and repair workshops.